Legal
Privacy Policy
How we handle your information in the Tentickle AR app.
In short. Tentickle AR only needs your email address and password to identify you. Camera imagery is processed on your device and never sent to any server. The photos and videos you capture stay on your phone. We run no advertising, we do no tracking, and we sell data to no one.
1. Data controller
The controller of the personal data collected through the Tentickle AR mobile application (the «App») is KUMASI S.A., trading as Tentickle Argentina, with registered offices at Maestro Granada 251, Piso 2, Boulogne, Province of Buenos Aires (B1609ISE), Argentina, contactable at info@tentickleargentina.com. You may also write to info@vangotech.us.
Throughout this document, references to «Tentickle Argentina», «we» or «our» mean KUMASI S.A.
2. Scope
This policy applies solely to the Tentickle AR application for iPhone and iPad, distributed through Apple's App Store. It does not apply to our website or to other Tentickle Argentina services, which may have their own policies.
The App is a professional tool and access is granted by invitation. There is no public user registration inside the App; accounts are created by Tentickle Argentina and issued to clients, distributors and sales staff.
3. What we collect
We collect only the minimum required for you to sign in and use the App.
| Data | Why we hold it | Source |
|---|---|---|
| Email address | To identify your account, let you sign in, and send you the password reset code. | Provided by you or by Tentickle Argentina when the account is created. |
| Password | To authenticate you. Always stored hashed; nobody at Tentickle Argentina can read it. | Set by you. |
| Technical session data | To keep your session open securely: session identifier, last sign-in date and time, IP address and device type logged by our authentication provider. | Generated automatically when you sign in. |
4. What we do NOT collect
To be explicit, the App does not collect, transmit or store on our servers:
- Camera images or video.
- The photos or recordings you create with the App.
- Your GPS location.
- Your contacts, calendar, microphone or personal files.
- Advertising identifiers or behavioural data for marketing purposes.
The App contains no third-party analytics, advertising or tracking tools. We do not track you in the sense of Apple's App Tracking Transparency framework, which is why you will never see the tracking permission prompt.
5. Camera and augmented reality
The App requires camera access to work: that is the very mechanism of augmented reality. When you point the device at the ground, Apple's ARKit technology analyses the live image to detect flat surfaces and position the 3D model of the tent on them.
All of that processing happens entirely on your device, in real time. Camera imagery is not recorded, not stored and not sent to Tentickle Argentina or any third party. You can revoke camera permission at any time under Settings › Tentickle AR in iOS; the App will no longer be able to place tents, but you will not lose your account.
6. Photos and videos
The App lets you capture photos and record videos of the scene with the tent in place, so you can show the proposal to a client. Those files are saved directly to your device's photo library and remain entirely under your control. Tentickle Argentina receives no copy, cannot view them and does not store them.
iOS will ask for permission to save to your photo library the first time you use this feature. If you then share those files with third parties by your own means (WhatsApp, email, social media), that transmission falls outside the scope of this policy.
7. Preferences stored on your device
The App stores your most recent settings locally — selected size, fabric and pole colour, unit of measurement, and whether flooring, sidewalls or linings are enabled — so you find it as you left it. This information is held on the device itself, is not linked to your identity on our servers, and is removed when you uninstall the App.
8. How we use the data
We use the information described in section 3 exclusively to:
- Authenticate you and keep your session securely signed in.
- Let you reset your password when you forget it.
- Administer the creation and closure of authorised accounts.
- Protect the App against unauthorised access and abuse.
- Comply with legal obligations where applicable.
We do not use your data for profiling, advertising or automated decision-making.
9. Who we share it with
We do not sell, rent or trade your personal data. Only the following third parties are involved, acting as service providers:
- Supabase, Inc. — provides the authentication infrastructure that stores the email address, the hashed password and session records. It acts on our behalf and under our instructions. Supabase privacy policy.
- Apple Inc. — distributes the App through the App Store and may collect its own download and usage data under its own policies, over which we have no control.
We may also disclose information where a competent authority requires it by law or court order, or to protect the rights, safety or integrity of individuals.
10. International transfers
Supabase's authentication infrastructure may be hosted outside Argentina. This entails an international transfer of personal data. We take reasonable contractual and technical measures to ensure such transfers carry an adequate level of protection under applicable Argentine law.
11. Retention
We retain your account data for as long as the account remains active. If you request deletion, we remove it from our active systems within 30 calendar days, unless we are required to retain it by law. Backups are overwritten in our provider's ordinary retention cycle.
12. Security
All communication between the App and our servers is encrypted using HTTPS/TLS. Passwords are stored using one-way hashing algorithms and must meet a minimum length. No system is infallible, but we apply reasonable technical and organisational measures to protect your information.
13. Your rights
As the data subject you may exercise, free of charge, the rights of access, rectification, update, erasure and objection in respect of your personal data. To do so, write to info@tentickleargentina.com or info@vangotech.us from the address associated with your account. We will respond within the statutory time limits.
Under Argentine law, the data subject is entitled to exercise the right of access free of charge at intervals of no less than six months, unless a legitimate interest is demonstrated, as provided in section 14, subsection 3 of Law No. 25,326.
The Agency for Access to Public Information (Agencia de Acceso a la Información Pública), as the supervisory authority under Law No. 25,326, is empowered to hear complaints and claims brought by persons whose rights have been affected by non-compliance with the data protection rules in force.
14. How to delete your account
You may request permanent closure of your account and deletion of the associated data at any time:
- Write to info@tentickleargentina.com or info@vangotech.us, from the email address you sign in with.
- Use the subject line «Account deletion — Tentickle AR».
- We confirm receipt and delete the account within 30 calendar days.
Deletion is irreversible: you will lose access to the App. Photos and videos already saved on your device are unaffected, because they were never on our servers.
15. Children
The App is a commercial tool intended for people over 18. It is not directed at children and we do not knowingly collect their data. If we identify an account belonging to a minor, we will delete it.
16. Changes to this policy
We may update this policy to reflect changes in the App or in applicable law. The current version will be published at this same address and the date in the header updated. Where a change is material, we will make a reasonable effort to notify you by email.
17. Contact
For any question about this policy or about the processing of your personal data:
KUMASI S.A. — Tentickle Argentina
Maestro Granada 251, Piso 2
Boulogne, Province of Buenos Aires (B1609ISE)
Argentina
info@tentickleargentina.com
info@vangotech.us
